About the Role
A ticket operations intern is responsible for managing game day ticketing operations as well as providing customer service to ensure a smooth ticketing process.
- Interact with customers in a friendly and professional manner to address issues and provide assistance
- Communicate relevant information, policies, and procedures to customers
- Confirm tickets of all game-day attendees to ensure accurate attendance statistics
- Generate reports as needed to track ticket sales and analyze attendance
- Accurately open ticketing for games via an assigned ticketing platform
- Handle external media requests and special guest lists
Requirements
-Â Â Â Â Â Â Â 0-2 years of experience in customer relations
-Â Â Â Â Â Â Â Sports and entertainment knowledge preferred
-Â Â Â Â Â Â Â Ability to work cross-functionally
-Â Â Â Â Â Â Â Must reside in the Phoenix Metro Area (Jun-Aug)
-Â Â Â Â Â Â Â Microsoft excel skills
-Â Â Â Â Â Â Â Ability to work in fast-paced environments
-Â Â Â Â Â Â Â Strong communication skills
-Â Â Â Â Â Â Â Understanding of ticketing platforms
About the Company
Athledal [ath-lee-dal] is a sports marketing and management company that specializes in partnerships and the creation of unique brands and memorable sporting event experiences. Our focus is on the relationship between sports in the global economy and how that relationship creates opportunities for investment, innovation, and collaboration.
Athledal Foundation
At Athledal Foundation, our mission is to empower and inspire the next generation through the transformative power of sports. We are dedicated to fostering the physical, mental, and educational development of youth by providing unparalleled opportunities in sports participation and sports business education.
Through our commitment to excellence, inclusivity, and innovation, the Athledal Foundation strives to make a lasting impact on the lives of young people, guiding them towards successful and fulfilling futures both on and off the field.